Delivery on order value of £100.00 or more is free of charge.
A charge of £2.50 on scarves, £2.50 on tassels & £7.50 on rugs applies on orders of less than £100.00.

Your order will be carefully packed for despatch within 2 working days of your completed order and delivered using a 1 working day tracked service. Please note we only deliver to the UK.


We hope you love your purchase. However if for any reason you do need to exchange or return, simply return it in it’s original, unused condition and in original packaging within 14 days.


Mama can only accept returns requested within 14 days of receipt of your order.

Please note that items purchased at pop-up events cannot be exchanged or returned.

Bespoke items (items outside our usual offering, such as a different width or colour) please note that return or exchange can only be made where the item is faulty or was damaged in delivery

All items must be returned in their original, unworn, unused condition with the original packaging intact. Items that have tags or labels removed will not be refunded.

Refunds will be credited to the original payee and payment method only.

To Return Your Order

Email Mama to obtain a Returns Reference, complete the Returns Form and post your parcel to the address below using a tracked service.


Mama’s Secret Little Boutique
Chocolate-Box Cottage
3 Sike Lane
West Yorkshire

For any queries, please email Mama.