Seller means Mama’s Secret Little Boutique Ltd, 3 Sike Lane, Holmfirth, West Yorkshire, HD9 1JG, a company registered in England REGISTERED COMPANY NUMBER 10749565. Customer means the person or company accessing this site whether as a guest or registered user.
These terms and conditions are applicable to the supply of products made by the Seller to the buyer hereafter referred as the Customer.
All prices are quoted in British Sterling (Value Added Tax (VAT) is not currently applicable).
Payment is taken at the point of ordering. All orders are subject to security checks to protect our customers. Please ensure the billing address provided is the address registered with your card issuer as incorrect information may delay your order. We employ reputable third-party banking solutions to process our online credit/debit card transactions.
Sales & Contract
As per the Consumer Contract Regulations (2013) the Seller is under a legal duty to supply goods that are in conformity to the contract.
Risk & Title
The Seller shall retain the property of the goods until full payment has been made by the Customer. The risk in the goods shall pass to the Customer on delivery. If you believe that a parcel has been tampered with, it is your responsibility to refuse to sign for the goods. In the event of a damaged or lost parcel, we will forward a claim to the appropriate courier on the behalf of the Customer and liaise with the Customer to replace or recover the missing item(s).
Despatch & Delivery
All items are subject to stock availability. The majority of orders are despatched within 2 working days. If we are aware of any delay we will attempt to contact you via telephone and/or email. Orders are shipped via Courier or Royal Mail. Delivery dates and times provided are indicative and should not be considered a guarantee. We cannot be held responsible for delays and will not offer compensation for delay. As most of our deliveries require a signature someone must be available to receive the parcel. If no-one is available parcels may be returned to a delivery depot or post office or may be delivered to a neighbour.
The Customer will inspect the goods within a reasonable time of receipt. If cancellation notification is not received within 14 days of receipt, and the goods not returned to us within this time, we shall assume that the goods have been accepted as suitable and as described.
Click here for our returns policy.
Your Right To Cancel
Customers wishing to exercise their right to cancel under the Consumer Contracts Regulations (2013) must do so within 14 days of the receipt of their order, either by emailing firstname.lastname@example.org
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights on our website. All trademarks, graphics and pictures shown belong to their registered owners and are protected by copyright laws, and must not be copied or reproduced without prior permission.
Information and images shown on this site are as accurate as possible. We reserve the right to modify product specifications without prior notice. Any size guidance offered is approximate.
For our website usage terms & conditions please click here.